Grand Rapids company agrees to stop online toy sales for 5 years following complaints –

Planetary Toys LLC has agreed to stop selling toys online for 5 years, according to the Michigan Attorney General's office
GRAND RAPIDS, MI — A Grand Rapids area company has agreed to stop selling toys and collectibles online for five years after customers made a rash of complaints.
Planetary Toys LLC has entered into a legal agreement, called an “Assurance of Voluntary Compliance and Discontinuance” agreement, with the Michigan Attorney General’s office.
The agreement came after the Better Business Bureau received nearly 90 complaints against the company for a variety of issues, including not shipping purchased items and sending different items than ordered.
Related: ‘Stink, stank, stunk,’ state Attorney General says of Michigan toy company accused of deceptive business
According to the legal agreement, filed in Ingham County Circuit Court, the business has agreed to the following conditions:
According to the state, the conditions must be fulfilled by Feb. 21.
“I’m pleased to see this agreement reached without my office having to take additional legal action against Planetary Toys,” state Attorney General Dana Nessel said in a written statement. “I appreciate the work our partners at the BBB are doing to help affected customers. We will continue to advocate on behalf of Michigan consumers.”
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